These activities under the Outsourcing Portfolio include:
Information Technology Outsourcing
(ITO)
Application Management Services. custom software development,
application testing, application enhancement support for
standard release management, and post-implementation maintenance
and support services.
Localization Services, providing migration of existing
software to simplified or traditional Chinese.
Is comprised of several offerings including Desktop Management,
Messaging and Communication, Hosting and Helpdesk support.
ITO takes the fundamental IT infrastructure and provides
each client a unique and cost effective solution for optimal
business effectiveness.
Applications Management Outsourcing (AMO)
The scope covers the installation, support, management
and maintenance of packaged application software, including
enterprise resource planning software applications, such
as SAP, PeopleSoft or Oracle, to bespoke developments
for your organisation.
Business Process Outsourcing (BPO)
Through the introduction of proven tools and methodologies
by our industry experts, BPO optimises your business processes
and procedures by identifying improvement opportunities.
Where appropriate we will look to maximise cost saving
opportunities through the alignment of common functions
within a shared services environment.
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